Shipping and Delivery Policy

    Welcome to Cybox Solutions! We’re dedicated to providing efficient, reliable, and transparent delivery services to all our valued customers. Please review our Shipping and Delivery Policy below to understand the guidelines and terms that apply to your orders with us.

    1. Shipping and Processing Times

    • Order Processing: Orders are processed within 1-2 business days. You will receive an order confirmation email once your order is placed, and another email once your order has been shipped.
    • Business Days: We operate and ship on weekdays (Monday-Friday), excluding weekends and public holidays. Orders placed on weekends or holidays will be processed on the next business day.

    2. Shipping Options & Delivery Times

    We offer several shipping options to suit your needs. Estimated delivery times and rates may vary based on location and chosen shipping method.

    • Standard Shipping: 3-7 business days.
    • Express Shipping: 1-3 business days.
    • International Shipping: 7-14 business days (availability and delivery times vary based on location). Note: Delivery times are estimates and do not account for unforeseen delays such as weather conditions, carrier issues, or customs processing for international orders.

    3. Shipping Rates

    • Shipping rates are calculated based on the weight, dimensions, and destination of your order. You will see the calculated shipping costs at checkout before confirming your order.

    4. Tracking Your Order

    • Once your order is shipped, we’ll send you a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our carrier’s website. Please allow up to 24 hours for tracking information to become active.

    5. International Shipping and Customs

    • For international shipments, additional customs fees or taxes may apply upon arrival in your country. Cybox Solutions is not responsible for these additional charges, as they are determined by your local government. Please check with your country’s customs office to understand any potential costs before placing your order.

    6. Lost or Delayed Shipments

    • While we strive to ensure timely delivery, Cybox Solutions is not responsible for delays caused by factors beyond our control, such as shipping carrier delays or customs processing for international orders.
    • If your shipment is significantly delayed or appears lost, please contact us at cyboxsolutions@gmail.com. We will work with the shipping carrier to resolve the issue.

    7. Order Modifications and Cancellations

    • If you need to modify or cancel your order after it’s been placed, please contact us immediately. We’ll do our best to accommodate your request; however, once an order has been processed and shipped, changes or cancellations are no longer possible.

    8. Contact Us

    • For any questions regarding our shipping and delivery policy or specific order inquiries, please reach out to us at:

    Thank you for choosing Cybox Solutions. We’re committed to providing a seamless and dependable delivery experience.